How a McDonald’s franchise answers every review

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One pricing model
for every size

BASIC

Early Bird −30%

CHF 35

CHF 25

per location / month

10 solutions per month

CHF 1.20 per extra solution

Unified inbox for connected review sources
Drafted replies aligned to your brand tone
Manual review and approval workflow
Single-location reporting

ENTERPRISE

Custom

for 50+ locations

Custom solutions per month

Contact us for pricing

Enterprise security with SSO, audit logs, encryption, Swiss/EU data residency, and GDPR/FADP compliance.
Integrates with your stack via REST API, webhooks, CRM/ERP connectors, Slack/Teams alerts, and MCP server.
SLA-backed support with a dedicated manager, priority response, onboarding, and data migration.
Talk to us

With Early Bird, you save 30% on the standard per-location rate for your first 6 months on monthly billing, or your first 12 months on annual billing. Then standard pricing applies. Displayed prices are rounded to the nearest franc.

Nicolas Wirth

Nicolas Wirth

Store Manager in Brigitte Graf’s McDonald’s franchise, Switzerland

Rated 5 out of 5
Dozens of reviews had sat unanswered for weeks. We cleared them in minutes. Now it runs by itself, with a clear report at the end of each month.

A McDonald’s franchise using ThreadWork across three restaurants

Read the case study

Turn reviews from something you chase into something you control

Every moment a customer could leave a review now has a way in. Designed and made in-house, down to the last detail.

A café waiter presents a ThreadWork review tag to a customer.A café waiter presents a ThreadWork review tag to a customer.A café waiter presents a ThreadWork review tag to a customer.
Personal Tag

Personal Tags

Every customer can be asked in person, by the person who served them.

CHF 49

a box of five

Table Stand

Table Stand

Waits on every table for the moment customers have a minute to write.

Coming soon
Wall Sign

Wall Sign

Asks everyone at the entrance or counter.

Coming soon
Staff prepare coffee and meals while guests dine in a sunlit restaurant.

Quick price estimation

Locations

Solutions per location

A solution can be customer feedback we’ve replied to, or a complaint we’ve handled for your restaurant.

30

CHF 49

per month

Join the waitlist

Questions about pricing

What is a solution?
A solution can be customer feedback we’ve replied to, or a complaint we’ve handled for your restaurant.
What if we need more than 10 solutions per location?
Each extra solution costs CHF 1.20 on Basic. You see your usage live, get an alert before the limit, and can pause sending.
Can we add locations later?
Yes, at any time. Billing adjusts automatically.
How do we cancel?
From your account or by email, 30 days before the end of the billing period.
Do prices include VAT?
Yes. All prices shown include VAT.
How can we pay?
You can pay by credit card. Payment by invoice is available exclusively with Enterprise, for groups with 50 or more locations.
How do we order tags?
Tags are a one-off purchase and work on every plan. Personal Tags are CHF 49 for a box of five.
What happens to our data if we leave?
You can export it for 30 days; after that it is deleted.

Still have questions?

Can’t find your answer here? Write to us and we’ll come back to you.

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